Reference

What You Agree To When You Use 1ballst

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your access to the lobby — including live casino, slots, and sportsbook where local law permits.

Account eligibility applies by regionDANA, OVO, GoPay wallet rules includedLobby access subject to local lawAccount suspension conditions explainedTerms updated when policy changes

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What These Terms Actually Cover

1ballst Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every interaction you have with 1ballst — from the moment you register an account to every deposit, withdrawal, and game session you run. Your right to access the lobby, place bets, and process wallet transactions via DANA, OVO, or GoPay is conditional

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on your acceptance of these terms in full. Access to specific game categories, including live casino tables and sportsbook markets, depends on whether your location is within an eligible region under local law. We reserve the right to suspend or close any account that breaches these
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conditions, including accounts flagged for duplicate registration, payment fraud, or misuse of promotional credits. Wallet transactions — whether you send funds via OVO, DANA, or GoPay — are subject to the processing rules of those respective payment platforms in addition to our own deposit and withdrawal
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policies. Any changes to these terms will be communicated through your registered account notification path. Continued use of the lobby after a policy update constitutes acceptance of the revised terms. If you have questions about a specific clause, our support team is reachable and can clarify
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how a rule applies to your account situation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you need to dispute how a rule has been applied to your account, our support team handles terms-related queries directly. You can reach us through live chat, email, or your in-account message centre. Queries from Jakarta and Bandar Lampung are handled through the same Indonesia support queue with no regional delay.

Team online

Live Chat Support

Reach the support team through the live chat button in your account dashboard. Use this path for urgent terms clarifications or account-access disputes.

Email for Policy Queries

Send detailed terms questions to our support email. Include your account ID and the specific clause you are asking about so we can respond accurately.

In-Account Message Centre

Log in, open the help section, and submit a message directly tied to your account. This keeps your query and our response in one traceable thread.

HOW WE ENFORCE THIS

Account Security and Policy Handling at 1ballst

Every account on 1ballst is protected by a verification layer that covers your login, your wallet linkage, and your withdrawal requests. We do not share your registered wallet details — whether DANA, OVO, or GoPay — with third parties outside of the payment processing chain. If you believe your account has been accessed without your consent, contact support immediately through live chat and we will freeze the account pending a review.

Wallet Data Handling

Your DANA, OVO, and GoPay wallet details are stored only for transaction processing. We do not use them for marketing and do not pass them to unrelated third parties.

Account Retention Rules

Account data is retained in line with our internal policy and applicable regional requirements. You can request a summary of what we hold by contacting support through the message centre.

Each login session is verified through your registered credentials. If you change your registered mobile number or e-wallet, update your account details before your next deposit attempt.

Policy Change Notification

When we update these terms, we notify you through your account notification feed. The effective date of any revision is shown at the top of the updated terms page.

Common Questions About These Terms

The questions below cover what we get asked most about account rules, wallet eligibility, and what happens when a terms clause affects your access. If your question is not here, use the live chat path listed in the support section above.

Yes. Any deposit or withdrawal processed through DANA, OVO, or GoPay on your account falls under these terms alongside the individual processing rules of each wallet platform.

We aim to notify you before changes take effect. A notification appears in your account feed when terms are updated, and the revised version is dated clearly on this page.

Accounts that breach these terms may be suspended or permanently closed depending on severity. Duplicate accounts and payment fraud are the most common grounds for account action.

Yes. Live casino tables, sportsbook markets, and slot rooms are all covered by these terms. Access to each depends on your account status and whether your region is eligible under local law.

Send a request through the in-account message centre or email support with your account ID. We will respond with a summary of the data we hold that is tied to your registration.

Contact support through live chat or email and reference the specific clause you are disputing. Our team will review your account activity and respond with a clear explanation.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use 1ballst

How to Reach Us About These Terms

Live Chat Support

Email for Policy Queries

In-Account Message Centre

Account Security and Policy Handling at 1ballst

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can 1ballst change these terms without notice?

03 What happens to my account if I breach these terms?

04 Is access to the sportsbook and live casino covered by the same terms?

05 How do I request a copy of the data held on my account?

06 What if I disagree with how a rule has been applied to my account?

Terms & Conditions

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